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Introduction 

GoodSolomon Limited provides the content and services available on the Site to you subject to the terms as set out below, the Privacy Policy and other terms and conditions and policies which you may find throughout the Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (“Terms and Conditions”).

You must be 18 years old in order to make a purchase on the Site. If you are under 13 years old, you may browse the Site, however you must not provide personal information to us or the Site, this Site is not directed to children under 13 years old. By accessing and/or using the Site you are acknowledging and agreeing that you have read, understood and accept (without limitation or qualification) these Terms and Conditions. If you do not read or agree with our terms, you should not access this website

Availability

The products displayed on the Site are offered for sale within the limit of the stocks and under the Terms and Conditions, in particular the pricing conditions. GoodSolomon LTD reserves the right to modify, at any time without prior written notice, the products displayed on the Site. The greatest care is take by GoodSolomon LTD in the presentation and description of all of the products on the Site. However, errors and omissions can occur and GoodSolomon LTD may not, in any case, be held liable for such errors and omissions. We keep accurate records of stock on the Site, but if your product is no longer in stock we will contact you with details of when you can expect your order to arrive or offer the purchase of an alternative product as a replacement or to cancel the order. If you cancel the order, GoodSolomon LTD will reimburse you no later than 30 days from the date of payment if your bank account has already been debited. GoodSolomon LTD shall not be held liable in any way should it run out of stock or if the products otherwise become unavailable for whatever reason.

User Conduct

In using this website, including the Terms and Conditions, all materials available through it, you represent, warrant and agree not to disrupt or interfere with the security of, or otherwise cause harm to, the Site, materials, system resources, servers, or networks connected to or accessible through the Site or any affiliated or linked websites; not to upload, post or otherwise transmit through the Site any viruses or other harmful, disruptive or destructive files; not to provide any false personal information; not to intentionally or unintentionally violate any applicable local, state, national or international law, or any regulations having the force of law; and to indemnify us in respect of any and all claims brought by a third party against us arising out of or in connection with a breach of any of the foregoing.

Accuracy

Images of the goods on the Site are for illustrative purposes only and produced for the sole purpose of giving an approximate idea of the products. The packaging may vary from that shown. We have taken great care to display as accurately as possible the colours, sizes and specifications of the products that appear on the Site, however the colours, sizes and specifications of the products will vary depending on your personal computer equipment and we cannot guarantee your computer’s display will accurately reflect the products on delivery.

Pricing

We are currently working on our methods of accepting payment. Please contact us on solomongood211@yahoo.com or our leave us a message via our instagram page: instagram.com/oryii_perfumes

GoodSolomon retains legal ownership of all products until full payment has been made by you and legal ownership of any products refunded will immediately transfer back to GoodSolomon LTD.The shipping costs are not included in the prices except for during promotions that require relevant codes. On orders of £50 or above the shipments are free of charge. The prices may be modified at any time, however changes will not affect any order you have already placed.

Contract

We must receive payment for the goods you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email or message to you at the email address you provided or instagram messenger. Our acceptance of your order brings into existence a legally binding contract between us.

Contact details

Please make sure you provide a valid, active email address and telephone number when you register as we will use these details to contact you should there be any issues with your order or to arrange delivery.

Delivery address 

Please provide us with a clear, valid delivery address. If there are any special instructions regarding delivery please indicate this in the comments section of your checkout. 

For Private Use

We only supply products on this Site for domestic and private use. You agree not to use any of the products for commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Dispatch & Shipping

We aim to dispatch orders within 2 working days of order. Weekends and bank holidays may be slower. Shipping is carried out via 2nd class signed for Royal Mail delivery. We will send you an e-mail as soon as your order has been dispatched. If for some reason an item is out of stock we will e-mail you immediately. Due to shipping regulations and perfume being classed as Dangerous Goods we only ship within the UK currently.

Website Errors

We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Terms and conditions are subject to change

We reserve the right to amend these Terms and Conditions at any time without prior notice. You should review the Website Terms and Conditions each time you access, view and/or use the Website. Your use of the GoodSolomon Limited website constitutes your agreement to follow and be bound by the Terms and Conditions as changed.   

We are happy to offer you a refund provided the product you are returning is in a fully resalable condition i.e. unopened and unused.  

As a consumer and in accordance with the Consumer Contracts Regulations 2013, you can cancel your order and obtain a refund or exchange within fourteen (14) days from delivery. 

The product(s) must be returned, at your cost undamaged, unused, in their original condition and original packaging, with the seal intact where applicable using a traceable service. In these circumstances, we will offer a full exchange or refund of the purchase price minus the delivery charge after inspection. Goods not returned in a re-sellable condition, may not be accepted. 

Please ensure that you obtain proof of postage as we do not accept responsibility for items which are lost in transit. 

Customers should have regard to labelling and packaging guidelines of Royal Mail and Courier services used as you are returning fragrance which has special guidelines (the outer packaging box you are returning the item in must display an ID8000 label), available at all post office counters with the tick box completed accordingly. Failure to do so may result in your return being confiscated by Royal Mail whereupon we will accept no responsibility for your loss.​ 

You must inform us of any returns by email to solomongood211@yahoo.com

Please return the product to us at: Oryii Hair and Scents, GoodSolomon Limited, 57 Windermere Avenue, Purfleet. Essex. RM19 1QN 

IF YOUR PRODUCT IS FAULTY OR DAMAGED 

we will either replace the faulty item or issue a refund according to your preference.  Please note that beads in hair balms are not a sign of rancidity or a faulty product. Shea butter has a mixture of different fats which separate on cooling after heating. We use unrefined Shea butter as we feel it has all of its wholesome goodness intact, so beads may sometimes appear in our hair balms. If it is necessary to return the faulty item we will refund the cost of return postage.​

All returns must reach us within 14 days of original delivery date. Refunds will be given as soon as practicable by the original payment method, no later than 14 days after we have received the goods (and provided that you have returned the goods to us within 14 days of delivery to you or your notifying us of cancellation).

All returned goods will be examined on receipt. A full refund will not be offered if there are signs of unreasonable use such as opened packaging or used products. 

Your right to return goods does not apply to

·      Goods that have been made to your specification or personalised

·      Which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly

Our Returns and Refunds policy does not affect your legal statutory rights under the Consumer Contracts Regulations, the Consumer Rights Act or any other relevant legislation.​